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General conditions of sale

UPDATE: 04/24/2024

  • OBJECT
  • PRICES AND PAYMENTS
  • RESERVATION OF OWNERSHIP AND INTELLECTUAL PROPERTY
  • ORDERS
  • VALIDATION
  • COMMITMENT
  • ORDER CONFIRMATION
  • THE PROOF
  • SHIPPING
  • DEADLINES AND PRICES
  • DELIVERY PROBLEMS
  • SATISFIED OR REFUNDED
  • SECURITY
  • PERSONAL INFORMATION
  • RESPONSIBILITY
  • APPLICABLE LAW - DISPUTES
  • COOKIE
  • PRIVACY POLICY

 

OBJECT
 The purpose of these general conditions of sale is to inform any potential consumer, natural or legal person, of the conditions and procedures under which www.tissuspourbebe.com sells and delivers fabrics and sewing items (haberdashery).

These general conditions of sale also define the rights and obligations of the parties in the context of the sale of products by the seller to the consumer.

They apply, without restriction or reservation, to all sales by the seller of products offered on its website: www.tissuspourbebe.com

Any order placed on this site implies acceptance of these conditions.

 

PRICES AND PAYMENTS
20% VAT for all products on the website.

The prices of our products are indicated in Euros, all taxes included. The prices are indicated excluding shipping costs, invoiced in addition to the price of the products purchased according to the amount of the order.

All orders, regardless of their origin, are payable in Euros.

www.tissuspourbebe.com reserves the right to change its prices at any time, but the products will be billed on the basis of the rates in effect at the time of order registration, subject to availability on that date. This change will be notified to the buyer before any order.

If the delivery takes place outside the territory of the European Union, customs taxes and related formalities remain the exclusive responsibility of the buyer, www.tissuspourbebe.com is not responsible for the amount of taxes payable.

Payments will be made by credit card or bank transfer (contact us in advance).

RESERVATION OF OWNERSHIP AND INTELLECTUAL PROPERTY
Products purchased on the site http://www.tissuspourbebe.com/ remain the property of http://www.tissuspourbebe.com/ until full payment of the price.

In accordance with the provisions of the Intellectual Property Code, only use for private purposes subject to different or even more restrictive provisions of the Intellectual Property Code is authorized. Any total or partial reproduction of the site http://www.tissuspourbebe.com/ is strictly prohibited.


ORDERS
Orders placed on the website www.tissuspourbebe.com are subject to several steps which are as many validations by click to be carried out by the buyer. The final validation during the ordering process is equivalent to an agreement of acceptance of the information linked to these General Conditions of Sale.

Every effort is made to ensure that the photos accurately represent the items, however, the color may vary slightly depending on the brightness and the monitor in which the photos are viewed.

The color of the fabrics may change with the seasons and depending on availability from the supplier.


VALIDATION
The consumer must be informed by the seller of the essential characteristics of the goods, before the conclusion of the contract. That being said, you declare that you have read and accepted these General Conditions of Sale before placing your order.


COMMITMENT
 When the customer validates his order, this validation constitutes acceptance of these General Conditions of Sale. Its application cannot be called into question, except in the event of withdrawal within 3 days from receipt of the order.


ORDER CONFIRMATION
In accordance with article 1369-2 of the Civil Code, www.tissuspourbebe.com undertakes to confirm the customer's order by means of an acknowledgement of receipt sent by e-mail within 24 hours. This will specify the content of the order, its cost, the payment method chosen and its delivery terms.


THE PROOF
Unless proven otherwise, the data recorded on the site www.tissuspourbebe.com which remain archived by the seller, constitute proof of all transactions made by www.tissuspourbebe.com and its customers.


SHIPPING
 We ship via Mondial Relay/Shop2shop by chronopost (selection of the relay point by us based on your address) and La Poste (tracked letter or colissimo).

General
Products purchased on the site are shipped according to the terms of the deadlines defined in the paragraph "Shipping" following validation of the payment. The products are delivered to the delivery address (or the closest for the choice of delivery "Mondial Relay" that you indicated during the order process).

We currently deliver to France and Europe.
Do not hesitate to contact us at contact@tissuspourbebe.com if your country is outside these areas, we may be able to ship your order!

You will receive an email to track your package directly.

In the event of payment by bank card or private card, the times indicated are average times and correspond to the processing and delivery times for products destined for mainland France and Monaco.


Delivery time, tracking and price
All orders placed from Monday to Friday (and after receipt of payment/proof of payment) will be shipped the next day.
The delivery time for orders by the carrier is 2 to 4 days.

The delivery times are given for information purposes only, www.tissuspourbebe.com is not responsible for delivery delays of any kind once the product has been handed over to the carrier.

We ship via Shop2shop/Mondial Relay and La Poste according to your choice. We will select the relay point closest to you and you will be notified by email.

If you have any questions, please contact us by email at contact@tissuspourbebe.com or via the online contact form by clicking here .

Delivery problems
You must notify on the signature slip that the carrier will present to you and at www.tissuspourbebe.com any reservations about the delivered product (for example: damaged package, already opened, etc.) within 3 days of receiving the product. If the package is found to be lost or not received, please contact us as soon as possible to carry out a check with the delivery services. An investigation will therefore be opened with the carrier.

SATISFIED OR REFUNDED
In accordance with Article L 121-20 of the Consumer Code, you have a period of seven days from receipt to exchange or obtain a refund for the product that does not suit you. If this period normally expires on a Saturday, Sunday or public holiday, it is extended until the next working day.

For orders in France and Europe, in accordance with the Chatel Law of June 1, 2008, refunds following a right of withdrawal will be made mainly by means of payment, even if other alternatives (such as vouchers) remain possible.

In the event of an exchange, the return costs by the customer are the responsibility of the Customer and will not be reimbursed.

In the event of a refund, the customer's return costs are not covered and the refund of the order will be reduced by the return shipping costs.

They will be made as soon as possible, and at the latest within thirty days following the date on which this right was exercised.

Regarding returns, please contact us by email to define the terms. This right of return can only be accepted for products in their original packaging, complete, unused and in good condition.
Personalized or returned items that are used, incomplete, damaged or soiled by the Customer are not accepted and no refund will be due.

 

SECURITY
 For payment by credit card, our site is subject to a security system developed by Shopify Payments: this platform and its name are presented when you place your order.

 

PERSONAL INFORMATION
www.tissuspourbebe.com undertakes not to disclose to third parties the information you communicate to us. This information is confidential.

They will only be used to process your order and to strengthen and personalize the communication and product reserved for customers of www.tissuspourbebe.com , in particular through the newsletters distributed on the site www.tissuspourbebe.com to which you have subscribed as well as within the framework of the personalization of the site according to your interests.

Regarding this information, you have the right to access, rectify and oppose personal data concerning you. To do this, simply send us a request online or by mail, indicating your name, first name, address and, if possible, your customer reference.

 

RESPONSIBILITY
The products offered comply with current French legislation and the standards applicable in France. The responsibility of www.tissuspourbebe.com cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered (for example in the event of a product ban, etc.). It is your responsibility to check with the local authorities the possibilities of importing or using the products or services that you plan to order.

The photographs and graphics reproduced and illustrating the products presented are given for information purposes only. www.tissuspourbebe.com cannot be held responsible for the non-performance of the contract, in the event of force majeure, stock shortages, disruption or total or partial strike, in particular of postal services and means of transport and/or communications, flooding, fire. In the event of purchases for professional purposes, the company will not incur any liability for any indirect damages resulting from these terms, loss of business, loss of profit, loss of opportunity, damages or costs, which could arise from the purchase of the products. www.tissuspourbebe.com cannot be held responsible for any indirect damages that may arise from the purchase of the products.

The seller cannot be held responsible in the event of the recipient's absence upon delivery of the Products and/or in the event that the Customer (or the person designated by the latter) collects the Products late or does not collect them from the carrier after the latter has issued a delivery notice to the recipient.

Note on phishing: this is a way to trick the Internet user by copying a site perfectly and making the consumer believe that they are ordering from the merchant's official website. In the event that the seller www.tissuspourbebe.com is the victim of this manipulation, their liability cannot be called into question since they are themselves the victim.

 

APPLICABLE LAW - DISPUTES
This contract is subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction.

 

COOKIE
The user is informed that during his visits to the site, a cookie may be automatically installed on his browser software (a cookie is a block of data that does not allow him to be identified but which is used to record information relating to his navigation on the site). In general, this cookie contains an identification number or a code that allows us to recognize you when you return to our site. The implementation of these systems simply allows us to recover statistical data in order to improve our site and better meet your needs. The data concerned is in no case transferred to third parties. We remind you that your browser has features that allow you to oppose the recording of cookies, to be warned before accepting cookies, or to delete them.

For more information on cookies and the processing of personal data, we recommend that you visit the CNIL website: www.cnil.fr.

 

PRIVACY POLICY

All information and personal data transmitted to www.tissuspourbebe.com in the context of an order, a message, a comment, remain strictly confidential .
www.tissuspourbebe.com undertakes not to communicate them under any circumstances,
unless compelled to do so by a judicial authority or by law.

If the buyer wishes to modify or delete his data, he simply has to make a request to www.tissuspourbebe.com

by email:
contact@tissuspourbebe.com

or by post :

BERANI Group
Fabrics For Babies
150 Rue Louis Nicolas Vauquelin
Building B
31100 Toulouse

 

Transaction Security
 When paying, our customers enter their payment information on highly secure pages: Internet page secured by the 256-bit SSL v3 (Secure Socket Layer) protocol.

All communications between our website www.tissuspourbebe.com and Paypal servers are controlled (actor authentication) and encrypted to ensure confidentiality.

Payment data is encrypted using a strong encryption protocol and is hosted in a clean room (highly secure computer room).

Each action is saved allowing global traceability of credit/debit orders on a merchant account.

 

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