Frequently Asked Questions
The fabrics
What is OEKO-TEX certification and why is it important for baby fabrics?
OEKO-TEX certification guarantees that fabrics have been tested and certified to be free from substances harmful to health, making them safe and suitable for babies' delicate skin.
What types of Fabrics For Babies do you offer on your site?
At the moment, we offer the most commonly used fabrics when making a baby item.
You will therefore find double gauze , honeycomb , quilted , 100% printed cotton , bamboo sponge and minky fabric .
They are all OEKO-TEX certified to ensure their safety and comfort.
Can I wash OEKO-TEX certified fabrics before using them?
Yes, you can wash our OEKO-TEX certified fabrics according to the washing instructions provided in the product sheet (3rd photo) to ensure they remain clean and free from any manufacturing residue.
Please also note that some fabrics shrink when washed (this is mentioned in the product sheet (3rd photo)).
Do you offer any maintenance tips?
Yes, we provide specific care recommendations for each fabric type to ensure their longevity and durability, while maintaining their softness.
Care instructions are given on each fabric technical sheet.
Can I use your fabrics to create items for the baby's room?
Absolutely! Our fabrics are perfect for making a variety of items for the baby's room, such as sheets, blankets, curtains and cushions. But not only that! On each product sheet, we offer suggestions for uses.
Do you offer fabric samples?
Yes, we offer fabric samples (10cm x 10cm) at a reasonable price so you can see and feel the quality of our products before placing a larger order.
Click here to order your sample.
Haberdashery
What types of sewing accessories do you offer?
In order to make a piece of work, you will need sewing items. However, if you don't have any or no longer have any, we offer you the essential sewing items directly here.
We offer sewing machine needles, bias binding presser feet, cutting and measuring tools, ...
Orders
What payment methods are accepted on your site?
We accept payments by credit card (Visa, MasterCard, American Express). If you wish to make a payment by bank transfer, please contact us via the form here .
Do you offer international shipping?
For the moment we deliver to Metropolitan France. We will soon open deliveries to the DOM and Europe. Subscribe to the newsletter to be informed.
Can I track the status of my order once it has been shipped?
Yes, you will receive a shipping confirmation email with a tracking number as soon as your order has been shipped. You can use this number to track the status of your delivery online.
Do you offer discounts for large orders?
Yes, we offer discounts on bulk orders. Please contact us directly for a custom quote.
Deliveries, returns and exchanges
We use the following carriers: Mondial Relay/Shop2shop by chronopost and La Poste (tracked letter or colissimo, depending on the volume of the package).
What are the delivery times for orders placed on your site?
On the occasion of the annual summer holidays, all our products are on pre-order with a promotional offer: 1m of fabric purchased = 1m of fabric offered. Shipping from Monday, September 2nd.
How to order? It's very simple, if you want 2 meters of fabric, you will get 4 meters of the same fabric. If you want 1 meter of fabric, you will get 2 meters of the same fabric.
No promo code needed, we will apply the promotion ourselves.
For information, in the fabric product sheet, the quantity sold is per 50 cm. So if you want 1.50m of fabric, select 3 quantities.
Afterwards, there will be no more pre-orders and shipping times will be the same day for an order placed before 2 p.m. from Monday to Friday.
Do you offer international shipping?
For the moment, we deliver to Metropolitan France. We will soon open deliveries to the French overseas departments and Europe. Subscribe to the newsletter to be informed.
Do you accept returns or exchanges?
Promotional items are neither returned nor exchanged.
As for fabrics cut according to your choice, unfortunately we cannot take them back.
Still have questions?
Do not hesitate to contact us:
- By email to contact@tissuspourbebe.com
- Via the form by clicking on the button below
Or
- via live chat by clicking on CHAT at the bottom right of your screen, Monday to Friday, from 9:00 a.m. to 6:00 p.m.